Emergency

ISPrime's Network Operations Center provides 24x7 monitoring of the network platform, Internet, and customer servers. This helps to identify and avoid potential problems and provide resolution before problems occur.

In the event of emergency, please contact our Network Operations Center (NOC):

Toll Free: 1-866-502-4678
International: +1-212-812-9027
Jabber: support@workgroup.isprime.com
E-Mail: support@isprime.com

ISPrime: Open for discussion, 24x7

Your business does not sleep and neither do we!

If you have any questions about our hosting or web development services please do not hesitate to contact us using one of the methods below. Our award-winning support department can help you solve any problem with your hosting, 24x7.

For general questions, take a look at our FAQ and online documentation. If you have any further questions, feel free to refer your question to the proper department.

Via email

Send us all your questions and comments to these email addresses.

Sales department:: Sales@isprime.com
Billing inquiries:: Billing@isprime.com
Technical support:: Support@isprime.com
Web design inquiries:: Design@isprime.com
Human resources:: Jobs@isprime.com
Copyright issues:: Copyright@isprime.com
Report abuse:: Abuse@isprime.com

Via phone

Toll free number: 1-866-502-HOST
Sales Department: 1-866-502-4678 ext. 1
Billing Inquiries: 1-866-502-4678 ext. 2
Technical Support: 1-866-502-4678 ext. 3
Fax number: 1-212-656-1932

Via Secure Live Chat

ISPrime is discontinuing its use of ICQ as it is an insecure, unencrypted, third-party protocol. If you wish you to chat live with ISPrime, please login to your Customer Portal. If you are not currently an ISPrime customer, or are having issues accessing the customer portal, please use the emebedded chat feature on this website, or give us a call 24x7 at the numbers above.